LandaNW Shopping Cart/Account Help

Signing In...

"Why do I have to sign in?" Safe Shopping and Privacy are the two best reasons. It also makes shopping faster and helps provide a history of what you've bought. "Why do you need my email address and a password?" After you complete your order, we use your email address to notify you that we've received your order. Your password helps to keep your information safe - especially if you're sharing a computer. "I already signed in once. Why do I have to sign in again?" Sometimes, you have to leave your computer unexpectedly. To protect your security, our system asks you to sign in again after a brief period of inactivity.

Cart Help...

"How do I remove items from my cart?" Click the 'remove' link at the left end of the line item you wish to remove. "How do I change the quantity of an item in my cart?" Change the number of items in the box next to the item click the change button. Note: the quantities of some items such as refurbished or used items can not be changed. "How safe is my order?" We use the latest encryption technology. Each purchase you make is protected an safe.

Payment Help...

"How do I choose which credit card to use for my order?" Just scroll down our list under "Choose your credit card" and enter your credit card number with expiration date. "How do I pay by telephone?" Please call our Customer Service Team at 1.800.247.8103. "Why do I need a billing address?" For security reasons, credit card companies ask us to confirm your billing address at the time of purchase. It's also important to note that sales tax is not determined by your billing address, but rather by where the package is sent.

Shipping Help...

"When should I expect my order to arrive?" It's important to consider item availability and the shipping option you select when checking out with your order. We use the following equation: Available-to-ship Time + Delivery Time = Total Delivery Time. For example, an item that is available to ship in 2 to 3 days and is sent via Standard Ground Delivery (3 to 8 days) will arrive in 5 to 11 business days.

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